Aren't Kpop fans taken advantage of enough in Malaysia??? I remember back in the day standing in line for tix at the venue before online ticket sales started. This means that people can offer up their tickets if they end up not being able to go or have an extra ticket. No problem though\u2026.I already had the proof.". However, this guarantee should not always be taken at face The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. The seller here, gave a false signature for delivering the tickets, and so Viagogo are refusing to give me a discount. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. All of this is happening on the Competition and Markets Authoritys watch, he said, referring to previous efforts by the consumer watchdog to crack down on speculative sales. So there are still ways to save. Viagogos apparent brazenness has been breathtaking and, so far, its managed to profit with impunity. Viagogo Fees & Review 2023: Is it Legit, Reliable or a Scam? Viagogo as a company is currently based out of Switzerland, which is a known tax haven for companies. Read Customer Service Reviews of www.viagogo.de - Trustpilot Events and Ticketing Expert LTD proved to be similarly fictitious then it would lead to a fairly obvious conclusion: viagogos business model runs on thin air. Privacy Policy. Even more troubling, evidence suggested GES SL was closely connected to viagogo itself details of which were passed onto the Competition & Markets Authority (CMA), the UKs business regulator who has been investigating viagogo for five years, and served them with a court order in November 2018. Despite their negative reviews, they are still one of the largest online ticket vendors in the world and most likely to have the tickets you are after. there are higher prices, the more outrageous sellers are often unable to sell are set by the sellers themselves, not the site. Prices may be higher or lower than face value. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. Events has since morphed into a new identity and continues to fraudulently list tickets. There are several factors at play here. It has been said that whenever you pick an event you plan to attend you will immediately be met with scare tactics through the entire purchase process. you indeed encountered problems while trying to enter the event and that you In addition, great customer support is The viagogo guarantee ensures buyers will receive their tickets in time for the event and you will receive similar or better tickets than you ordered, otherwise you will receive a full refund.. A click of the heels will not take . Together, they frequently accounted for up to 80% of the sites listings at major UK festivals, while Ticketing Expert LTD was touting tickets at literally thousands of grassroots events in the UK and Europe. Viagogo is undoubtedly the largest global These tickets were selling for \u00a368 each so you can imagine how angry I feel. As a result, these deals enabled Viagogo to offer large amounts of tickets through their network of global sites. accepted for some reason. There seem to be a few questions of whether or not Viagogo, if Viagogo is selling fake tickets, and if Viagogo offers help to their customers. Since their creation in 2006, Viagogo has expanded into 160 countries and established several lucrative partnerships with ticket vendors for live music, events and sports. Leave this blank if you'd like to publish your review anonymously. Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. And where are H.E Events? You will be contacted by email to verify your review. If you end up taking a child Cookie Notice What this means for customers is that Viagogo is not bound by any sort of UK or even EU regulations that have been designed to keep consumers safe. complex market and is driven by supply and demand, with many players involved When eBay operated the business, StubHub enjoyed a global partnership with AEG. Because this is a resell marketplace, you can also find tickets to shows and games that have been sold out at the venue. If this is the true state of affairs, then the whole sorry saga raises a bunch of uncomfortable questions, not only for viagogo who, under Section 92 of the UKs Consumer Rights Act, are duty bound to report criminal activity (such as fraud) to the police but also for investors, regulators and enforcement agencies. A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. Given what had occurred with GES SL, it all appeared highly dubious. *******************************************************************. However, there has been a great deal of criticism directed towards Viagogo as of late. Following the You & Yours broadcast, this registration changed to a bogus address in Madrid and then, days later, Ticketing Expert LTD shifted into a new identity entirely. However, Viagogo has not currently said it will make changes the CMA considers necessary, and the CMA has notified it that it will face court action unless it commits to addressing concerns. 2- I bought ticket for 76 and have received ticket of 50 value. Viagogo does put a lot of emphasis on using interactive seating charts, and different colours to distinguish different ticket types and filtering options, which will help you sift through their many options. Once you have found the event that you want to purchase tickets for, Viagogo have went a little too far with interactive features. Higher fuel and labor costs are also incentivizing airlines to try to raise prices where they can. On the back of a costly long-running investigation that has made substantial progress in cleaning up secondary ticketing in the UK, it feels absurd that these serious allegations raised about viagogo are not being pursued more vigorously. [STOP PRESS: on Wednesday 8th September, it was announced that Digital Fuel Capital, a US investment fund led by an ex-colleague of Eric Baker, and with interests in coffee, rugs and sportswear, would be buying StubHub International. So, plan ahead and get your tickets early. an admin fee. supplying the tickets listed. If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. The path to see the pyramids and the other top ancient sites is well trodden, but its possible to get off the beaten track on your adventures in Egypt. It is great for getting tickets to high profile events, but you will be paying above face value for your tickets as a result. In short we dont want to lose out on something that we will like, such as popular football tickets. \r\nAlgu\u00e9m precisa dar limites a esse abuso. 'Don't buy tickets from Viagogo' - a warning from Martin The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. Yeah, the other comment is right. See our Cheap Tickets guide for what to watch out for when buying cheap theatre, sport and gig tickets. The problem with places like Viagogo is that say your tickets were originally purchased from GigsandTours, you aren't their customer so they can't help you with any issues. Want to sit down front? How can Viagogo get away with charging such big fees? of filters such as date, location, timeframe, maximum price/ticket, or specific 1st time at F1 - denied entry for fraudulent tickets. This review hopes to offer an impartial spotlight on the largest online ticket marketplace, so that you can stay informed with the best vendors available. Viagogo for a good part of the past 10 years has been the largest and most secure marketplace worldwide, but unfortunately, in recent years there is a change in the sentiment towards them. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Visit Website Write Your review Tell us how (Supported files: jpg, png, mpeg, ogg, mp4 & webm). My only option is to upload a ticket pdf which i won't have. That said, we wont see the return of bargain-basement prices we saw during COVID-19 anytime soon. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. Viagogo is a venture-backed company with major investment firms such as Index Ventures, Lord Jacob Rothschild as well as well-known athletes such as Andre Agassi and Stefanie Graf, who have invested in the company. Whats even worse than the high booking fees is Viagogos hidden fees. And anyway, who are Ryan & Jacob ? Yet if you see a deal, jump on it. We need your email address to verify that your review is genuine. Like, why did viagogo allow their biggest global supplier to change identity four times in the space of a week? Should I buy legit seats as backup? I may have bought concert tickets from Viagogo - Reddit I really want to go to this show. I also predict airfares will eventually return to about where they were before the pandemic. As a result of this, their guarantee should definitely be taken with a pinch of salt. Exclusive: calls for investigations after test purchases indicate fraudulent practice of speculative ticketing. The show in question is Metallica with Slipknot, in October, at one of their Australian stadium dates. money back if things go south. Creating a truly 'Happy Hong Kong' will take more than freebies and Airlines idled large portions of their fleets because travel demand was so lackluster during the pandemic that they weren't needed. Sellers are provided with a safe and efficient exchange to sell their tickets and ensure you are paid in a secure manner. When our tickets were not provided they refused to provide a refund . Viagogo should be the subject of a full criminal investigation.. and up. Strengthen your review by uploading photos & videos. Viagogo is currently one of the worlds largest ticket marketplace, and were one of the first ticket vendors to see major success online. Filtering what is happening in music to save you time, money and effort. Made at least 30 phone calls to Viagogo and their response was that I would get the tickets in time for the event. They are known for grossly overcharging by jacking up prices on "limited" tickets. Having raised this issue specifically with the CMA back in January, FanFair will now write to [the chief executive of the watchdog] Andrea Coscelli and his enforcement again urging immediate action. This is definitely something to consider before using Viagogo. Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows. This skullduggery raises plenty of questions. Still, there are plenty of cases where the opposite is true and one-way tickets are incredibly expensive. This means that the prices is looking to sell it for more money. There are a few ways to reach Viagogo, and the contact information can vary between each local site. Viagogo is an online ticket marketplace for buying and selling tickets to live events. Buyers are protected with McAfee Secure, so that all transactions are protected. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We all got a bit spoiled with cheap flights. However, if our regulator is genuinely unable to act on the evidence weve provided, then surely they should reach out to another agency that will or simply refer these serious allegations to the Police. A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. Over 2.5 million fans each year trust us to help them get the best deal on tickets. If the less profitable parts of StubHub can be jettisoned, then so much the better especially if viagogos dominance isretained in the UK and other territories. That said, if you wanted the really good seats, they were 1500 each. Out of desperation to divest StubHub International, viagogos listings have been artificially boosted creating an illusion that the site is laden with tickets, and that the uncapped secondary market continues to boom. You should also pay attention to the ticket restrictions such as Limited or restricted view which indicates that the view for that specific ticket will be obstructed. refund. ", "Read Trustpilot before \u201cbuying\u201d from this company of cheats and scammers \u2026I wish I had! Copyright 2023 SeatPick. Read Customer Service Reviews of www.viagogo.co.uk - Trustpilot Regulations on ticket resale are finally being enforced, touts have been imprisoned for unlawfully acquiring tickets, more artists are successfully adopting anti-touting strategies, and theres a market shift underway to mobile-only tickets. on the site. Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. So the overall value of the tickets are governed by the marketplace that they are being sold on. and our doorstepped occupants of a relatively modest property in Dundee, divest itself of the StubHub business outside of North America, successfully adopting anti-touting strategies, Section 92 of the UKs Consumer Rights Act. As long as those sellers keep operating, the tree looks to be blossoming. The CMA, in particular, have been provided with extensive evidence of large-scale fraud, theyve witnessed test purchases where fraud was openly committed, as well as what appear to be overt breaches of the law. Viagogo Reviews (2020) | Is Viagogo Legit & Safe Site? Planes are filling up and tickets are very expensive - CNN Why airline tickets are still so expensive and likely to remain that way At the time of writing, the Ryan & Jacob Corporation is by some distance viagogos biggest supplier of extortionately-priced music tickets, not only in the UK, but also in Ireland, France, Germany, Spain, Italy, Luxembourg, Sweden, Switzerland, New Zealand, Australia and many other territories. Most of StubHub UKs suppliers (ie high volume ticket touts) have deserted the platform too. My airfare and hotel costs was $6200.00. Know that going into a resale site will have some fees attached for the use of their website. The ultimate trip planner for every month of the year: discover the best places to visit throughout the seasons. Viagogo is an online ticket marketplace for buying and selling tickets to live events. If customer responses are anything to go by, there is definitely some major improvements that are needed for Viagogo to reach a reasonable quality of customer support. In most cases, you will get the tickets a week The CMA is also concerned about the countdown clocks that hasten customers into a transaction before theyve digested the small print. In addition, you dont have to register beforehand in order to book your tickets. A substantial figure, yes, but considerably less than the 2.5bn market value claimed by viagogo and StubHub. A case for why the hop-on, hop-off bus is worth it. The companys full name, according to a well-placed source, is Global Experience Solutions. Why are Viagogo tickets so expensive? Madrid-based GES SL listed. Why are flights so expensive this summer? Can I trust a ticket I bought on Viagogo? : r/Slipknot - Reddit In his 40+ years in the music business, Alan has interviewed the biggest names in rock, from David Bowie and U2 to Pearl Jam and the Foo Fighters. Their face value was 75 but only after completing did I realise they had cost 430. more reasonable. $800 for 2 tix. Viagogo is undeniably a huge marketplace for tickets to some of the most popular events across the globe. The Derby was held on May 7, 2022. This has led to major damage to their online reputation and good name. This time, they were called Sofia Wagner, a Munich-based seller listing thousands of extortionately expensive tickets to UK festivals and arena shows; H.E Events, a Dundee-based business listing thousands of extortionately expensive tickets to live events in the UK and globally; and Ticketing Expert LTD, a business registered to a bogus UK address that replicated the questionable grassroots model pioneered by GES SL.
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why are viagogo tickets so expensive