In 2018, Alinta energy paid $300,000 for allegedly transferring customers without their consent. PDF Alinta Energy Sustainability Report Your email address will not be published. This score is based on the company's Green Electricity Guide star rating. The Chichester Hub Solar Farm which is developed, owned and operated by Alinta Energy has been operating at full capacity since late November. '?v!$WPT/.EU4V5?cl~&/M]6>W,}`}B6__6 [70H34}J1a_@GQL=k$zE[_W9?Ev/l:T|@)B|$Uxq9JS7p9M To share your thoughts or ask a question, visit the CHOICE Community forum. Alinta Energy accused of putting customers' sensitive information at Jul 29, 2022 - 5.00am. It does not offer GreenPower or carbon offsets to its customers, despite advertising sustainability. All retailers must have the right systems in place to identify customers experiencing hardship or payment difficulties and offer them tailored assistance in accordance with their hardship policies and the national energy laws and rules., I also urge anyone who is doing it tough to reach out to their retailer to discuss the assistance available, she said. It is expected that the solar farm, which includes more than 160,000 solar panels spread across 120 hectares, will displace about 100 million litres of diesel per year. Fortescue is to be the offtaker of the project which will help to reduce the use of diesel by around 100 million litres annually, as the mines currently rely on diesel generators. Then, at the prompt, dial 866-330-MDYS (866-330-6397). Sources were not transparent during our 2020-21 survey. Smart Energy & Sustainability - Alinta Energy 4 0 obj Alinta Energy accused of customer data protection failure Under the new owners, Alinta has been aggressively signing up more than 2,000 new customers a day. Improved conversions by 47%, click through rate by 10%, page views by11% and page sessions by 4%. Welcome to our 2020 Sustainability Report, the 21st annual report of our sustainability progress. Alinta Sales Pty Ltd (ABN 92 089 531 984) trading as Alinta Energy A Level 18 Raine Square, 300 Murray Street, Perth WA 6000 P PO Box 8348, PERTH BC, WA 6849 T +61 8 9486 3170 F +61 8 9266 4688 W alintaenergy.com.au 19 March 2021 RET and Energy Section Clean Energy Regulator GPO Box 621 register customers premises as requiring life support equipment after receiving advice from the customer. >H{LvD[>x?_^a It has also seen customer complaints rise, with some customers complaining of heavy-handed tactics, including threats of bankruptcy. Alinta Energy on LinkedIn: Congratulations to Dr Gary Bryant - Energy Leading a high performing and growing sustainability team. 2019/20 Alinta Energy - Sustainability Report Page 1 A message from our MD and CEO FY20 highlights Alinta Energy at a glance Our business What we do Where we operate Vision and values . ARENA Chief Executive Darren Miller said the commencement of operations at the solar farm is a major boost towards a low carbon energy future. "There was no letter saying, you know, your account will be disconnected. hVmoF+NU/NHBV m*YK,F@ =.}gF &`F4:&aN{BVN40}h55SBb6L@)Er2dV90Ac/|Wyq^3VY -E:*/}LiL5j-kK8{O'ftuy+0k|4Oge}~^gU#i|Rf6]d|0e I#}hO4B:r5Kr7K% Vnd\-U] ^[iMVHVZ#3Z 3o 16le+ :q`H@r3f-/Hv?l2gq zJP#P>4-$#j!xt ~'1XN Brisbane Airport Corporation scales up its security operations with an end-to-end Managed detection and response service, Getting Greener together: The new app set to combat climate change by bringing together consumers and brands, Microsoft Partner of the Year: Winning is just the beginning, Tracking waste in the cloud: Aussie startups innovative data platform helps organisations reduce their carbon footprint and save on costs. May 2020 - Alinta yet to comply with FIRB sale conditions - Chinese-owned Alinta Energy has admitted it is still not fully compliant with conditions set in 2017 by the Foreign Investment Review Board (FIRB) for its $4.1 billion takeover by Hong Kong-based Chow Tai Fook Enterprises. Alinta Energy accused of putting customers' sensitive information at risk, The RBA has lifted its cash rate target from 3.6 to 3.85 per cent, marking the 11th increase in the space of a year, Reserve Bank of Australia meets to make decision on interest rates, Keep up with the latest ASX and business news, Follow our live blog for the latest from the Met Gala. i:pjg|$=38'GtTyx,4O&C=i2l/sh|y",[+r t5s{\&**#fWNqH./?hKHC(-OK>boV.R}. Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Optimising the transition to renewable electricity has been a key priority for ARENA and we are excited to see the Alinta Energy and Fortescue project now successfully using solar energy for the day-to-day operations of the mines.. At Alinta Energy, sustainability means more than just environmental compliance. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Bill Hero now offers gas and electricity comparisons. HWN@}G^}"% UZHLD0N}g!\+PHY{ggwt$L|v0~ f04(.wad(ft /}vn{>^o4 e E8 }EB/M\!ZHU9d"at(T@%FbeIa4#oH^MN1!EwuUHDnWKJL(^JJg^=v0v=zH5(pz=lK *jT- $ Z[+p~wR#db:u4ho h^f1ON@&CRl ;*oqe !(%%zH"s`O))]NpI|^U_I@`N+yc3 Weve drastically improved the quality of our accrual models, driving our financial positions and our reporting to the Board. PDF 27 September 2019 Mr Daniel McAuliffe Structural Reform Division Through its retail operations Alinta collects names, addresses, birth dates, mobile numbers, Medicare and passport numbers, credit card details and, in some cases, individual health records. This is a monumental step forward to see solar and battery storage help to displace diesel on mining sites, he said. We're closed on weekends and. We present knowledge sharing from experts in energy technology, innovation and business. [email protected]), Alinta concedes coal plant may shut 15 years early, Alinta Energy pays penalties for life support breaches, Alinta yet to comply with FIRB sale conditions, Alinta Energy accused of putting customers' sensitive information at risk, Alinta Energy considers early closure of Victoria's Loy Yang B coal-fired power station, Business lobby groups accused of 'undermining' climate change policy, Stunning low costs inspire Alinta to ramp up renewables push, flag early coal exit, Alinta signs up for huge solar and battery project in South Australia. Development of the ESG strategy and implementation of key initiatives to achieve it. Alinta - Wikipedia Reduced bounce rate by 20%. 4 Ford Sustainability Report 2019/20 STRATEGY AND GOVERNANCE PUTTING PEOPLE FIRST PROTECTING OUR PLANET CREATING TOMORROW, . March 2020 - Alinta Energy accused of putting customers' sensitive information at risk - Alinta Energy may be putting the personal information of its 1.1 million gas and electricity customers at risk. Apr 28, 2021, 06:55 ET. Alinta Energy has substantially improved its systems and is waiving more than $1 million in energy debt owed by more than 400 of its affected customers, following an investigation by the Australian Energy Regulator (AER). Leaked documents include a list of more than 10 secret FIRB conditions which largely relate to data security. Had it not been for Alintas willingness to acknowledge the AERs concerns, improve its systems and processes, and offer substantial customer redress, we would have taken the matter further.. David is a senior journalist with more than 25 years' experience in the Australian media industry as a writer, designer and editor for print and online publications. Remedial activities will be completed by December 2020. Alinta Managing Director Jeff Dimery described the solar farm, which is part of the Alinta Fortescue Solar Gas Hybrid installation, as a benchmark renewable project. He said the start of operations is a giant leap forward in the race to a low-carbon energy future. Alinta Energy has owned and operated power stations and the infrastructure to deliver power to Australian homes and businesses for more than 20 years. endstream endobj startxref The ADH in fact underpins all of Alintas back office functions, supporting everything from finance to HR. Its access to accurate, up to the minute data, he adds that will allow Alinta to understand its position in the market, the needs of customers and also provide regulators with clarity about the efficient and fair operation of the sector. (These will shortly be combined in a single billing platform being developed by Alinta). The White family, a second-generation dairy farming family in Victoria, received a bankruptcy notice in late November 2019 after missing a $2,000 payment on an electricity bill. x}Rn0+|L@H$"qC R1q}%M";3x7(JIKw3,l8NRpKvA}I4Z+ $h5] #,e$4([WNse|Nh8AQ' s+wEv186cCra]Mw7GO+s{DQM=$c/m&;YTWMSGH6>l&NqnTp2=Y5_b We care about accuracy. The Chinese-owned energy giant's written responses to 7.30 questions were also shared with CMO and state that at the beginning of 2019, Alinta initiated an audit by an independent third-party to examine its approach to managing privacy across the organisation. Who are Queensland's most complained about electricity providers? Our commitment to doing right by our employees, our communities and the environment is captured in our policies: Injury Management and Rehabilitation Policy, We built one of WA's biggest wind farms using industry-leading wind turbines, We buy renewable energy from solar and wind farms across Australia. The project is a practical example of Fortescue delivering on its ambitious carbon neutrality target and demonstrates that renewables can power the energy needs of Australias mining and resources sector, she said. It has already powered up to 100% of daytime operations at Fortescues Christmas Creek and Cloudbreak mining sites. Microsoft News Center Chinese-owned energy giant Alinta is accused of potentially putting consumer information of their million-plus customer base at risk. Paul Clark on LinkedIn: I'm happy to share that I'm starting a new That landscape is now anchored by the Azure based Alinta Data Hub (ADH) which was designed, along with Alintas data and analytics strategy, in association with Accenture. 2020 to give our customers experiencing financial difficulties time to adapt to their individual challenges. hn6_(;Nl"q.-R l]4)r8|CJ:&)*0JXRiA%3XfR`R E=I@9& )SI@UXBiI/9c!q H>VqVytB}eA5`8?-V|Ge/_&o Pilbara breaks new ground with renewable energy >(Z3%i Z4Kz&]2hFDx|^>4>WUTc4SXE>)S-_Z+V?47trT+fT!PGj*QMACmkIPM$3ome+HL ! ;l=! Alinta Energy accused of putting customer data at risk - 7.30 - ABC The Alinta Data Warehouse is at the heart of Alinta's operations, providing the single source of information for the enterprise, its customers and for regulators. The AER was concerned that during the period September 2019 to March 2020, Alinta Energy may have required vulnerable customers to make upfront payments or seek financial . Alinta Energy is available in Western Australia, South Australia, Queensland, New South Wales and Victoria. Required fields are marked *. Reimagining energy for people and our planet | Sustainability | Home The Northern Australia Infrastructure Facility (NAIF) will also provide a loan of up to $90 million. It currently operates solar and wind farms, and is building a lithium-ion battery storage system. Construction is expected to commence before the end of the year and be completed by mid 2021. Sustainability Report 2021 - Origin Energy <> Under Jeff's stewardship Alinta Energy has consistently grown EBITDA and decreased debt, whilst simultaneously expanding its market presence and customer base. Although it's committed to halting fossil fuel expansion, Alinta plans to burn coal until 2047. According to Walker; We fundamentally see the ability to: one, capture a significant amount of our historic data and have that available for machine learning and AI to run. As Fortescue transitions from a pure play iron ore producer to a green energy and resources company, this milestone is a critical part of our Pilbara Energy Connect project which together with the Chichester solar farm will see 25% of Fortescues stationary energy powered by solar.. In an Australian first, up to 100% of daytime operations at two major iron ore mines have been powered entirely by renewable energy, as utility Alinta Energy has switched on the 60 MW Chichester Hub Solar Farm in Western Australias Pilbara region. Alinta Energy | 23,592 followers on LinkedIn. Julian Polachek | 43 comments on LinkedIn It currently operates solar and wind farms, and is building a lithium-ion battery storage system. The project also included the construction of approximately 60 kilometres of transmission line linking Fortescues Christmas Creek and Cloudbreak mining operations to the solar farm and Alintas existing Newman power station and battery energy storage system. Alinta Energy: breaches life support obligations Read our 2021/22 Sustainability Report, which provides our stakeholders with an update on Alinta Energys activities and impacts. Figures listed below are from our 2019-20 survey. Alinta Energy improves systems and waives more than $1 million in This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Then the third part is having that scalability in our processing so that we can run models real time, to drive real-time decisioning rather than just doing historical or trending analysis.. PDF Alinta Energy Retail Sales Pty Ltd - esc.vic.gov.au hb```S, ea &o`d> DmM'W008=hnxxy The 2021 Sustainability Report details how we are working to get energy right for our customers, communities and planet. 2 0 obj An Alinta spokesman said eight cases of fraud were reported to the Australian Energy Regulator and Essential Services Commission in March 2019. FFI's acquisition of a 60 per cent equity in Dutch-based High yield Energy Technologies Group. Alinta Energy has owned and operated power stations and the infrastructure to deliver power to Australian homes and businesses for more than 20 years. Your personal data will only be disclosed or otherwise transmitted to third parties for the purposes of spam filtering or if this is necessary for technical maintenance of the website. Get the latest product reviews, money-saving tips and more. Our social team are here to help from 8.30am-5.30pm EST Monday-Friday. The mining operations remaining power requirements will be met through Alintas existing 145 MW gas-fired Newman power station and 35 MW/11 MWh battery energy storage system. The mining sector in Australia which is vital to our economy accounts for approximately 10 per cent of our energy use, so it is hoped these projects will encourage more mining operations to look to renewable energy and low emission solutions., Alinta Energy Managing Director & CEO Jeff Dimery said that working together, we are on the cusp of demonstrating that renewables can drive Australias economic powerhouses forward even for remote and complex industrial applications., Fortescue CEO Elizabeth Gaines said: This landmark project is a first on this scale for the Pilbara and will reduce carbon emissions from stationary generation by around 40 per cent at Fortescues Christmas Creek and Cloudbreak mining operations, while driving long-term sustainable cost reductions to maintain Fortescues global cost leadership position.. the whistleblower said. Alinta Energy may have failed to protect customers' Medicare and passport numbers, credit card details and, in some cases, health records Leaked documents obtained by 7.30, The Age and The Sydney Morning Herald reveal the Chinese-owned energy giant does not appear to have proper systems in place to protect sensitive customer information. endobj The higher the percentage, the better. On January 31 the Federal Circuit Court ordered the petition be dismissed and ordered Alinta to pay the Whites' costs of $6,824.80. When asked if it was complying with FIRB conditions, the spokesperson said "Alinta is treated as being in compliance with the conditions imposed by FIRB while it continues to implement remedial activities endorsed by FIRB". Data via the Australian Energy Regulator updated annually. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. May 15, 2020 - 3.42pm. Alinta Energy Retail Sales Pty Ltd (Alinta Energy) paid penalties totalling $200,000 following the issuing of ten infringement notices by theAustralian Energy Regulator (AER). We were very concerned about the alleged conduct, in particular Alintas lack of identification of customers in hardship, Ms Savage said. Alinta Energy admitted that it breached rules 124(1)(a), 124(1)(b), 124(1)(c), 124(3)(b)(ii) and 125(4)(c) of the National Energy Retail Rules by failing to: AER Infringement Notice Alinta Energy AER32-2020 to AER34-2020, AER Infringement Notice Alinta Energy AER35-2020, AER Infringement Notice Alinta Energy AER36-2020 to AER38-2020, AER Infringement Notice Alinta Energy AER39-2020, AER Infringement Notice Alinta Energy AER40-2020 to AER41-2020, Court Enforceable Undertaking Alinta Energy 24 November 2020, Pipeline Capacity Trading and Day Ahead Auction, Compliance issues register: ISP & Actionable RIT-Ts, Public register of non-scheme pipeline exemptions, Regulatory Sandboxing Energy Innovation Toolkit, Alinta Energy pays penalties for life support breaches. | 28 comments on LinkedIn We invest in projects to support the next generation of energy technologies. Alinta Energy may be putting the personal information of its 1.1 million gas and electricity customers at risk. The organisation needed a modern digital platform able to support the growth of the business and to meet its regulatory obligations. <>/Metadata 146 0 R/ViewerPreferences 147 0 R>> November - Alinta Energy considers early closure of Victoria's Loy Yang B coal-fired power station - Energy giant Alinta is threatening an early closure of one of Australia's biggest coal-fired power stations, a move that is likely to put it on a collision course with the Federal Government.
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alinta energy sustainability report 2020