14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ReceiverInside. 15:00:12: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:20: Information - CApp::ReadInstalledPackageVersion(2510) - No existing package. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\AppProtection. [CVADHELP-21319]. App or desktop sessions are in running state for more than 15 minutes using Citrix Workspace app. Use Registry Editor at your own risk. Our site does not support outdated browser (or earlier) versions. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} You can find more information, Install the Firefox browser. [CVADHELP-20053], Dragging and dropping a window in an HDX session might be slow and might cause the wfica32.exe process to exit unexpectedly. In previous versions, this message was present only during the first access to each published resource in a Delivery Group and not every VDA. The Citrix Desktop Services does not start or restart when certain .NET based applications are installed on the Windows x64 master image used to create desktops. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} [CVADHELP-21662], The Windocker.exe process might incorrectly generate outbound network requests to multiple IP addresses. 14:52:37: Information - CComponentManager::DeselectComponentsPerCommandlineOptions(396) - Entering DeselectComponentsPerCommandlineOptions. When the machinerestarts, verify thatthe Citrix Desktop Service startsor restarts. On Device Manager screen, expand Display Adapters entry and double-click on the Graphics Card. 14:52:20: Information - CPreserveRegistry::savePlugins(620) - The registry value: VirtualDriverEx was not found 14:52:20: Information - CApp::CheckForAllComponentsInstalled(3020) - CheckForAllComponentsInstalled for Component display name=Authentication Manager 15:00:14: Information - CInstallationManager::InstallComponent(2806) - Component Install Status: ID = ReceiverInside, InstallMode = Install, InstallResult = 1603, InstallSuccess = False, InstallRebootRequired = False, InstallSuppressed = False 15:00:14: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry 14:52:20: Information - CApp::ReadInstalledPackageVersion(2462) - No existing package. 14:52:37: Warning - CProcess_Execution_help::Execute_ALL_COM_EXEs(592) - Unable to get Binary path I keep running into a message error of "Service 'App Protection Service" (entryprotectsvc) failed to start. Verify that you have suffieient privilges to start system services" with options of "retry" or "cancel". 14:52:30: Information - CWelcomeDialog::OnNextClicked(275) - User clicked next button 5. information, see Knowledge Center article CTX477888. Protection is applied under the following conditions: 14:53:10: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 Transform File Name = RIInstaller.mst 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_zh-CN.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_zh-CN.rtf 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = WebHelper, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = WebHelper, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {FDEE55AD-66D0-423C-8851-273FAAB5CD65}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WebHelper.msi, InstallOrder = 11, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WebHelper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\AM. 14:52:37: Information - CInstallationManager::InstallPackage(3982) - Extracted Location found: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\\DxSetup.exe /silent 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {F59A37E7-244E-4BCB-BF33-183F357F4C31} 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\WorkspaceHub. (Key not present.) 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Transform File Name = AppProtection.mst 14:53:59: Information - CApp::MessageBoxShow(285) - Message Box result: 4 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\CitrixWorkspaceBrowser. Please contact your administrator. (Esclusione di responsabilit)). Same problem under Windows 11 after latest update. 14:52:20: Information - CApp::Run(1531) - IN CApp::Run(). 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {C5A15829-7233-48A7-B34E-378A5C6D0D2C} 14:52:30: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter To enable the fix, set the following registry key: HKEY/LOCAL/MACHINE/Software/Citrix/Dazzle, HKEY/LOCAL/Software/Wow6432Node/Citrix/Dazzle, Battery status notification and automatic keyboard pop-up dialog might not appear during the session when Automatic keyboard display policy is enabled on the DDC. Problem Cause Citrix Desktop Services for XenDesktop uses the 64-bit version of .NET Framework. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = sidebarbackground.bmp, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\sidebarbackground.bmp 14:52:37: Information - StopDriverFilterService(3941) - Trying to stop driver service : ctxusbr 1999 - 2023 Citrix Systems, Inc. All Rights Reserved. 14:52:20: Information - CApp::InitInstance(1218) - CApp::Run(): Before DualModeSelection. 14:52:37: Information - AppProtectionHelper::isAppProtectionCommandLineConfigured(393) - Checking commandline configuration for AppProtection This content has been machine translated dynamically. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_ja.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_ja.xml ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGA DE GOOGLE. 14:52:37: Information - StopDriverFilterService(4071) - The specified service ctxusbm does not exists as an installed service 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = DesktopViewer, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = Citrix Workspace (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode = {F59A37E7-244E-4BCB-BF33-183F357F4C31}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi, InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-DesktopViewer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False This provides better control when multiple webcams are available in the user session. LICENSING, RENEWAL, OR GENERAL ACCOUNT ISSUES, Created: 14:52:37: Information - CInstallationManager::CleanOldUpdaterBaforeUpgrade(1015) - Cannot open existing package Software\Citrix\Receiver. 14:52:19: Information - CApp::IsProcessRunning(4175) - IsProcessRunning successful: return value 0 14:53:10: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version 14:52:19: Information - CApp::InitInstance(1063) - User is Admin User : 1 You can find more information, Install the Firefox browser. 14:52:19: Information - CApp::InitializeResourceModule(2034) - Resource Module Path 1: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\TrolleyExpressUI_en.dll described in the Preview documentation remains at our sole discretion and are subject to 14:52:34: Information - CMainDialog::IsSystemInDomain(231) - The system isn't joined in any Domain It is sent only when you open app or desktop via web and from the same store that is added via native Citrix Workspace app. (Key not present.) Please contact your administrator for more information about the error." Solution For Static virtual Desktops: As a result, several temporary files of the format VPNXXXX.tmp are created in the temp folder. 15:00:12: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Are you sure you want to cancel? 14:52:30: Information - CEulaDialog::IsSystemInDomain(230) - The system isn't joined in any Domain I was using the default settings recommended by my motherboard, so 3200 MHz with 14-14-14-34 timings at 1.35V. (Key not present.) Right-click on the Start button and click on Device Manager. [CVADHELP-21786], You might fail to add a hidden store to the Citrix Workspace app. 14:55:12: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 15:00:13: Information - CApp::MessageBoxShow(285) - Message Box result: 6 When the machine restarts, verify that the Citrix Desktop Service starts or restarts. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_nl.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_nl.dll 14:52:19: Information - CConfigurationManager::LoadImages(657) - Image: Key = SideBarBackground, Path = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\sidebarbackground.bmp 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_it.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_it.dll The documentation is for informational purposes only and is not a 14:52:19: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = ICA_Client, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = {C3730689-D4B7-46FC-AAA4-9F3AEB9ACAD8}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\ICAWebWrapper.msi, InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-ICAWebWrapper-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:34: Information - CMainDialog::CMainDialog(97) - Skip SSON dialog. 14:52:19: Information - CApp::InitializeLog(1840) - * Build Date: Mar 31 2022 Are you using their product (s)? (Key not present.) 14:52:39: Information - CInstallationManager::InstallComponent(2696) - Component Install Commandline: REBOOT=ReallySuppress MSIDISABLERMRESTART=0 MSIRESTARTMANAGERCONTROL=0 ARPSYSTEMCOMPONENT=1 NEED_RECEIVER=n TROLLEYINSTALL=1 ALLUSERS=1 ALLOWCEFBINARYINSTALL=1 CUSTOMERREBRANDINGENABLED=0 SHORTCUTBRANDEDNAME="Citrix Workspace" (Haftungsausschluss), Ce article a t traduit automatiquement. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = dsetup32.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\dsetup32.dll 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_fr.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_fr.xml 14:52:20: Information - CInstallationManager::PreservePluginExport(423) - Exporting keys. From there you can identify the problem driver and look for the appropriate solutions. [CVADHELP-20959], With the Use relative mouse setting enabled in a user session, the left click might not work on the trackpad. - - Start Remote procedure Call service, by right clicking the service. 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False
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entry protect driver failed to start citrix